We want you to have a smooth and satisfying shopping experience. If something is not right, we’re here to help!
✔ Return/Replacement Window
You can request a return or replacement within 7 days of receiving your order.
The item must be unused, undamaged, and in its original packaging.
✔ Eligible Reasons for Return
Wrong product received
Damaged or defective product
Missing items from the package
✔ Non-Returnable Items
For hygiene and safety reasons, certain items such as baby care items, personal-use products, and opened packages cannot be returned, unless defective.
✔ Return Process
Contact us with your order ID and issue details.
Share clear photos or videos of the product and packaging for verification.
Once approved, we will arrange a pickup/replacement for you.
Refund/replacement will be processed after the product passes quality check.
✔ Refund Method
Refunds will be issued to the original payment method or as store credit, depending on your preference.
✔ Important Notes
Products damaged due to misuse are not eligible for return.
Please keep the original packaging until the return process is completed.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
